If you need factory service for one of our products, this form will tell you all you need to know.
Use the free Adobe Reader to view the product manuals on this site. Any version of Reader from 5 up should work.
If you have difficulty opening any of the PDF documents, try saving the document locally and opening the local copy. To copy the file to your local drive, right-click the link (Mac users ctrl-click) and select "save target as" or "save link as" from the popup menu.
- Documentation model ACM-2
- Documentation model ACM-1
- How to build a photosensor for the ACM-1 to disable tower light alarms during daylight
- How to build a photosensor for the ACM-2 to disable tower light alarms during daylight
Audio Control Unit model ACU-1
- Documentation model ACU-1 (Prophet Systems version)
- Documentation model ACU-1 (Sine Systems version)
- How to setup the ACU-1 with front panel controls
- How to adjust the ALC with the front panel controls
- How to adjust the silence sensor with the front panel controls
Audio Failsafe model AFS-1 through AFS-3
- Documentation model AFS-3
- Documentation model AFS-2
- Documentation model AFS-1
- How to connect to the RFC-1/B as a telemetry input
- Documentation model CAS-1
Computer-Temperature Interface model CTI-1 and CTI-2
- Documentation model CTI-2
- Documentation model CTI-1
- Documentation model TS-1 Temperature Sensor
- How to test the TS-1 Temperature Sensor
- How to eliminate interference from the temperature sensor
Dialup Audio Interface model DAI-1 and DAI-2
DAI-1 hardware is 2 rack spaces tall. DAI-2 hardware is 1 rack space tall and has front visible LEDs. DAI-2 rev 1 hardware has fixed, brown screw terminals. DAI-2 rev 2 has pluggable, green screw terminal connectors.
- Documentation model DAI-2 software ver. 2.x and hardware rev. 2
- Documentation model DAI-2 software ver. 2.x and hardware rev. 1
- Documentation model DAI-1 software version 1.x
- Documentation model DAI-1 hardware revision 1
- Documentation model DAI-1 hardware diagrams - section 7
- Documentation model DAI-1 relay pinouts RY-2P and RY-4P
- Documentation model CIM-1 (or CI-1)
- Documentation model DB-1
Message Board Controller model MBC-1 and MBC-1.5
- Documentation model MBC-1
- Documentation model MBC-1.5
- Documentation model MBC-1/CPx Cable Adapter
- Documentation model OC-2 Optocoupler
- Documentation model 1036 BetaBrite display (Dec 1998 and later)
- Documentation model 1024/1040 BetaBrite display (pre Dec 1998)
- FAQ Reprogramming the 'HOTLINE' message
- FAQ Using HyperTerminal to adjust the MBC-1 parameters
- FAQ Boosting the signal between the MBC-1 and the dislay(s)
- FAQ Beta-Brite Display Failure (Oct 2003)
Intelligent Rack Adapter model RAK-1
- Documentation model RAK-1
- Engineering Bulletin Front panel data indicators are inoperative
- Engineering Bulletin Telephone line issues/line seizure
- FAQ Glowing yellow control LEDs on the RAK
- FAQ Serial data from the parallel port
- FAQ Telemetry readings become zero when printer attached
Remote Facilities Controller model RFC-1/B and relay panel RP-8
The first item is the recommended book. It applies to all RFC-1/B systems with version 5 software and covers most options for systems with version 4.
- Documentation model RFC-1/B software and hardware
- Documentation model RFC-1/B software version 5.x
- Documentation model RFC-1/B software version 4.x
- Documentation model RFC-1/B software version 3.x
- Documentation model RFC-1/B software version 2.x
- Documentation model RFC-1/B hardware version 3.x
- Documentation model RFC-1/B hardware version 2.x
- Documentation model RFC-1/B programming examples
- Documentation model RFC-1/B programming address table (.xls)
- Documentation model MA-1 & MA-2 Modem Adapter
- Documentation model PA-1 Parallel Printer Adapter
- Documentation model PA-2 Parallel Printer Adapter
- Documentation model RP-8 Relay Panel--8 channel
- Documentation model RS-232 Serial Data Adapter (9 pin D)
- Documentation model RS-232 Serial Data Adapter (25 pin D)
- Documentation model SIP-8 Status Input Panel
- Documentation model SP-8 Surge Protector
- Documentation model SU-5 Software Update (with speech update)
- Documentation model SU-5a Software Update (no speech update)
- Documentation model TS-1/ps Temperature Sensor
- Engineering Bulletin Improving DTMF tone reception Updated!
- Engineering Bulletin Power transformer with multiple RP-8s
- FAQ Using a wireless phone link at sites with no phone line
- FAQ System adjustments when using a wireless link
- FAQ Why won't the RFC-1/B answer the phone?
- FAQ Why isn't the RFC-1/B calling with alarms?
- FAQ Why does the RFC-1/B seize the phone line unexpectedly?
- FAQ Why does a lower/off control relay activate unexpectedly?
- FAQ Reprogramming the main security code in the RFC-1/B
- FAQ Can the RFC-1/B provide latching control relay contacts?
- FAQ Does the RFC-1/B observe daylight saving time?
- FAQ Troubleshooting RS-232 serial data problems
- FAQ Using a parallel printer with the RS-232 serial data adapter
- FAQ Scripting communications programs to log readings
- FAQ Lightning damage when using the SP-8 surge protector
- FAQ Help me identify my RFC-1/B software/hardware version
- How to use the Advanced Programming Mode
- How to use the Sine Systems Demo Transmitter
- How to test the TS-1 Temperature Sensor
- How to build a DC amplifier for low voltage telemetry inputs
- How to build an audio detection circuit for use as a telemetry input
- How to build a retriggerable status indicator for a telemetry input
- How to connect the AFS-3 Audio Failsafe as a telemetry input
- How to monitor AC line power to detect power failures
- Program the site identification phrase--requires JavaScript
- Program a telemetry channel--requires JavaScript
- Program a timed event--requires JavaScript
- Program a telemetry alarm--requires JavaScript
- Program an alarm block (tower lights)--requires JavaScript
- Program telephone numbers--requires JavaScript
- Program indirect power readings--requires JavaScript
Telephone Announcement System model TAS-1
- Documentation model TAS-1
- Engineering Bulletin Daylight Saving Time update
- FAQ Recording Messages in the TAS-1
Temperature Sensor models TS-1 and TS-1/ps
- Documentation models TS-1 and TS-1/ps
- How to test the TS-1 Temperature Sensor
Thermal Sentry model TSN-1 or TSN-2
- Documentation model TSN-2
- Documentation model TSN-1
- Documentation model TS-1 Temperature Sensor
Time-Temp Announcer model TTA-1
- Documentation model TTA-1
- Engineering Bulletin Daylight Saving Time update
Time-Temp-ID delivery system model TTI-2
- Documentation model TTI-2
- Documentation model TS-1 Temperature Sensor
- How to test the TS-1 Temperature Sensor
- How to eliminate interference from the temperature sensor
- How to eliminate popping noise from the message (PCB rev. 2)
- How to eliminate popping noise from the message (PCB rev. 3)
- Documentation model TTT-1
- Documentation model TS-1 Temperature Sensor
- How to test the TS-1 Temperature Sensor
- How to eliminate interference from the temperature sensor
Other Support Files
- How to replace the microprocessor (Motorola MC68HC711 or MC68HC811)
- Download the Adobe Acrobat Reader for documentation files
Embedded Diagnostic Unit model EDU-1
- Documentation model EDUchat software
- Documentation model EDU-C1 hardware
- FAQ EDUchat software update
